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Frequently Asked Questions

  • How long does it take to clean a carpet?

    We have an efficient carpet cleaning process that usually takes about an hour from start to finish. But depending on the  situation it may take longer. When you call for help, we’ll come by and assess the situation to figure out how best to tackle it.

  • How much does carpet cleaning cost?

    We have affordable prices, starting at $60 for a small space (like a bedroom) and up to $200 for the largest spaces in your house like the living room or hallways.

  • Do you cover my furniture with plastic or something while you are doing your work? How do you prevent damage to household items ?

    We will ensure your  furniture, or anything else in the area we’re working on, is covered with a protective sheet for protection.

  • How often should I have my carpets cleaned?

    Ideally you want to keep your carpets clean and dry by vacuuming at least twice per week but it also depends on how much foot traffic they get. If you have a lot of traffic, like kids and pets running around or someone who smokes inside the home then it’s recommended to clean your carpets once per month.

  • What time of day should I have my carpets cleaned?

    Carpet cleaning is not a one size fits all solution. We recommend having your carpet cleaned at the same time every year to keep it looking its best, but there are other factors you need to consider when choosing the right time for your specific needs. For example, if you live  in an apartment complex, you may want to have your carpets cleaned at the end of the lease term before moving out in order to avoid any extra cleaning fees.

  • What should I do if my children spill something on the carpet?

    If a child spills something on your carpet it’s best not to rub or scrub because this can cause more liquid to soak into the carpet fibers making it harder for us to remove. Instead, blot up as much of the spill as you can with a towel or cloth before calling our office so that we may recommend an appropriate cleaning solution and product.

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